Wedding FAQ's

Q. Do I have to choose from a set menu?

A. We do recommend that all guests have the same menu, however if you would like a choice please discuss this with us and we will put together a quote for you.

Q. Can we arrange our own entertainment?

A. We can provide the services of our DJ or assist you in finding live entertainment, or you are welcome to provide your own. Any outside entertainment must supply us with the necessary certificates for Public Liability Insurance and PAT testing.

Q. Do you provide floral decorations?

A. We include small table decorations, however for larger displays we will assist you in finding a florist.

Q. Can you cater for special diets?

A. If any of your guests have specific dietary requirements or allergies please do let us know. We will ensure that they are catered for.

Q. Some of my guests are bring small children - is this a problem?

A. Not at all. We welcome guests of all ages and provide a children's menu full of things that they will enjoy. Just let us know how many children there will be.

Q. How late can the bar remain open?

A. The bar will close to non-residents at 12.30am, however residents can continue to drink after this time.

Q. Where can my guests park?

A. The White Hart Hotel is pleased to provide free on site parking for up to 90 cars. If it is necessary we can also direct you to our nearby overflow car park.

Q. Do you have disabled facilities?

A. Yes. The Dining Room and Lounge are on the ground floor and there are disabled access toilets. In addition we have bedrooms converted for those who are less mobile, with wheel-in showers, moveable sinks and handrails.

Q. Can we book a date provisionally?

A. Yes. We will hold a provisional booking for up to three weeks. We will make every effort to contact you before releasing your booking.

Q. How do we confirm our booking?

A. Once you have verbally confirmed your booking, we will send you a copy of our Terms and Conditions. Your reservation will be considered confirmed once we have received your signed copy and deposit. We will also require provisional numbers at this time.

Q. How much is the deposit?

A. The deposit is 25% of the final amount or £500.00, whichever is higher. This can be paid by cheque, credit or debit card or cash.

Q. When do we pay the balance?

A. We require final numbers 3 days prior to the day. This number will be the minimum we will charge for. We will send you an invoice after the event for the balance which must be settled in full within 30 days of invoice date.

Q. What if I need to cancel the booking?

A. No charge other than the deposit will be made if the booking is cancelled more than 10 weeks before the date. Otherwise the amount of any cancellation will be calculated as a percentage of the booking value according to the notice given:

10 weeks prior - 50% cancellation charge
8 weeks prior - 75% cancellation charge
2 weeks prior - 90% cancellation charge
1 week prior - 100% cancellation charge

We advise that Wedding Insurance is taken out at the time of booking.